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Terms/Privacy

Disclaimer: South West Property give notice that:

  1. All information given whether contained in this document is given without responsibility and no express or implied warranty is given by information supplied by third party listings
  2. Interested parties should satisfy themselves as to the truth or accuracy of all information given by third party listings, taking their own advice or as is otherwise necessary

South West Property commitment to our clients

We are committed to ensuring the privacy of the personal information we collect in the course of our business. We believe that respect for your privacy forms part of the ongoing trust we wish to develop with you.

The purpose of this Privacy Policy is to tell you what kinds of information we may gather or hold about you, how we may use that information, whether we disclose it to anyone, the choices you have regarding our use of that information, and your ability to access or correct that information.

Personal Information

'Personal information' is information or an opinion whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

What kinds of personal information does South West Property collect and hold?

The personal information we may collect and hold varies and is dependent on the product requested or the service to be provided. Details can include but are not limited to: name, address, phone number, email, gender, occupation, personal interests and any other information provided. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.

How we collect your private information

South West Property may collect personal information about you from a variety of sources including, but not limited to you:

  1. registering to use the Websites or parts of them through www.southwestproperty.com.au
  2. logging in to use our Websites via your social networking site ("SNS") account;
  3. subscribing to receive Alerts/e-brochures and filling in forms, surveys or research, participating in promotions and competitions on the Websites or websites of our service providers;
  4. contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services or seeking our assistance;
  5. posting or contributing material on our Websites;

How we use your personal information

We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use. You also consent to us sending you such information by means of phone, mail, email, SMS and MMS messages. You can contact us using the contact details specified in enquiries if you do not want to receive marketing information from us.

In some instances, we may use third-party advertising technology to serve ads when you visit our website and sites upon which we advertise. This technology uses non-personal information about your visits to this website and the sites upon which we advertise to serve ads to you. More specifically, South West Property may use personal information which it has collected to:

  1. ensure that content from the Websites is presented in the most effective manner for you and for your computer;
  2. provide a better or more relevant service or product to you, for instance by automatically populating forms on the Websites when you make enquiries of selected estate agents;
  3. combine your personal information with information that South West Property has collected from its service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalised experience and to improve the quality of its services and the services of third parties.
  4. personalise and customise your services, experience, advertising and content that you view and engage with on the Websites or the websites of South West Property service providers and business partners
  5. respond to or provide you with service, products, information and assistance that you request from South West Property;
  6. contact you to conduct surveys, research and feedback about our products, services or the Websites;
  7. verify your identity when you register or log into our Websites via your SNS account and remind you of your password and username;
  8. notify you about changes to our products and services.

If all or part of this information is not provided, we may not be able to provide these services.

How does South West Property manage data security?

We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorised access, modification and disclosure.

Where we no longer require your personal information we will take reasonable steps to delete, de-identify or destroy all record of the information held.

Updates to this Privacy Policy

We may from time to time, update this Privacy Policy including to take into account new laws, regulations and technology. All the personal information we hold will be governed by our most recent Privacy Policy located on our website. Any changes to the Privacy Policy will be advised to you by updating this page on our website. We encourage you to check this page from time to time for any changes.

Enquiries

If you have any concerns or queries about our Privacy Policy, or if you would like more information about privacy-related issues please send us an email.